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At The Tattered Page, we’re dedicated to making your experience with us personal, thoughtful, and enjoyable. As a small business, every customer matters deeply to us — and we’re here to help every step of the way.
Customer Care
Here’s what you can expect from us:
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Thoughtful Service: Whether you’re shopping in-store or online, we’re happy to answer questions, help you find the perfect piece, or offer styling suggestions for your space.
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Clear Communication: We’ll keep you updated on your order and respond to inquiries as quickly as possible — typically within 1–2 business days.
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Honest Policies: We strive to be transparent about our products, pricing, and policies. Please review our return and shipping policies before purchasing — and don’t hesitate to reach out if anything is unclear.
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Product Care: Our team takes great care in sourcing and handling all home goods. If something isn’t quite right when you receive it, please contact us within 3 days of delivery so we can assist.
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Gratitude: We truly value your support. Shopping small makes a big difference — and we’re honored to be part of your home.